Privacy Policy

Welcome to Kampa Store (“we”, “us”, or “our”). At www.campequipsales.com, we’re committed to protecting your privacy with the same care we put into selecting our camping equipment. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

Just as we carefully select our camping gear, we only collect information necessary to provide our services:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information, and phone number – the essentials to get your gear to you.
• Order Details: Products purchased, order value, and shipping preferences to fulfill your outdoor adventure needs.
• Technical Data: IP address, browser type, device information, and pages visited to improve your browsing experience.
• Communication Records: Any correspondence with our customer service team.

2. How We Use Your Information

We use your information responsibly, just as we’d expect you to use our camping equipment:

• Process your orders and deliver your camping gear worldwide (excluding certain Asian and remote regions)
• Provide customer support and respond to your inquiries
• Improve our website, products, and services
• Send order confirmations and shipping notifications
• Prevent fraud and enhance security (like our tents withstand the elements)
• Comply with legal obligations

3. Data Sharing and Disclosure

We treat your data with the same respect we have for the outdoors:

• Service Providers: We share necessary information with payment processors (like PayPal), shipping carriers, and IT service providers – only what’s needed to complete your order.
• Legal Requirements: We may disclose information if required by law or to protect our rights.
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred.

We never sell your personal information to third parties.

4. Data Storage and Security

Your data security is as important to us as the quality of our camping stoves:

• We store data on secure servers protected by industry-standard measures
• Payment information is processed through PCI DSS compliant systems (the highest security standard)
• We implement 256-bit SSL encryption – the same security used by major banks
• Regular security audits help us maintain our defenses

While we implement robust security measures, no system is 100% secure. We recommend using strong passwords and monitoring your accounts.

5. Your Rights

You have control over your personal data, just as you control your camping adventures:

• Access: Request a copy of your personal data we hold
• Correction: Update inaccurate or incomplete information
• Deletion: Request erasure of your personal data under certain circumstances
• Restriction: Limit how we use your data
• Objection: Object to certain processing activities
• Portability: Receive your data in a structured format

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies – small files that help us provide the best shopping experience:

• Essential Cookies: Necessary for website functionality (e.g., shopping cart)
• Performance Cookies: Help us understand how visitors use our site
• Marketing Cookies: Allow us to show relevant camping gear advertisements

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

7. International Data Transfers

As we serve customers globally (excluding certain regions), your data may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy occasionally, just as we update our product range. The “Last Updated” date at the top indicates when changes were made.